Apple Slices Spring 2018


One of the IT division’s 2017/2018 initiatives was to implement tools to enable more than 1,000 of Lehman’s personal computers to receive automated services including software updates and patches. The college’s Mac systems were not originally included in this goal. However, today almost 1,100 Macs are clients of JAMF Pro. This suite provides central management of Macs and facilitates encryption using the built-in Mac OS program called FileVault. JAMF also allows for automatic updates of patches and updates to keep MAC systems current.

Apple Slices: Spring 2017


  • Apple’s Sierra Computer Operating System Upgrade

The Apple operating system Sierra has been thoroughly tested by the IT Division with Lehman College applications. Until recently there were issues with Sierra and Microsoft Office 2016. Updates to both programs have resolved these issues. Lehman College personnel can now feel free to upgrade to Sierra, but should also download the latest version of Office 2016 from IT prior to the upgrade. Adobe products, SPSS Statistics 24, MATLAB, Firefox, Chrome, Skype and other web-based utilities and Apple’s applications such as Final Cut Pro, are all compatible with the new OS. The following Macs with at least 2GB of RAM and 8.8GB of available storage can be upgraded:

* MacBook (Late 2009 or newer), MacBook Pro (Mid 2010 or newer), MacBook Air (Late 2010 or newer), Mac mini (Mid 2010 or newer), iMac (Late 2009 or newer), Mac Pro (Mid 2010 or newer).

There are a few applications that are not compatible with Sierra such as Maple, if you use any software not mentioned above please check with vendor’s website to see if it is compatible.  If you need assistance with doing the upgrade, please contact the Lehman Help Desk.

The Next Upgrade to your Device or Computer


Below is the IT Division’s guideline regarding upgrades to Lehman-issued equipment:

There are a number of best practices that are recommended before installing upgrades.  When upgrades from any software vendor are first released, we suggest that you do not immediately apply them on College devices. The first versions can have issues that are typically corrected with subsequent releases. In addition, some College or University software may not be compatible with the updates. The Information Technology Division tests new operating systems with commonly used applications and will advise when it is OK to apply upgrades. It is also important to check if your specific hardware can effectively use the upgrade. Sometimes, the performance of devices that are considered suitable for an upgrade can be degraded if they do not have sufficient memory or hard drive space.

When you upgrade, follow the steps in this guide.

Microsoft Office 2016 Available


Microsoft has released a new version of its Office Suite for Mac, Office 2016. The software works on the Yosemite (10.10), El Capitan (10.11), and Sierra (10.12) operating systems. Please contact IT if you don’t already have the latest Office suite installed.

If you need assistance with any of items in this newsletter, please contact the Help Desk via email at help.desk@lehman.cuny.edu.

IT Launches Casper Suite to Manage Apple and Android Devices


casper-suiteCasper is a software suite used widely by colleges and universities that enables IT departments to better manage, maintain, and troubleshoot Apple computers and mobile devices. The suite facilitates inventory management and keeps computers up-to-date so students, faculty, and staff can advance their work. The tool is being rolled out this semester on Macs in labs, classrooms, teacher podiums, and on laptop carts.

In the next phase of implementation, this fall, IT will enroll Macs as well as Apple and Android tablets and smartphones issued by the College. In the event a device is lost or stolen, the software can facilitate a remote lock or wipe to reduce the potential loss of data. For more information about the Casper Suite, please see http://www.jamfsoftware.com.

If you need assistance with any of items in this newsletter, please contact the Help Desk at (718) 960-1111 or via email at help.desk@lehman.cuny.edu.

ClamXav Anti-Malware to be Installed on Lehman Macs


clamvaxThe IT Division will be installing ClamXav on all College Mac computers. ClamXav is a well regarded and trusted anti-virus and malware protection tool build specifically for Apple computers. This software will scan email and work with your browser to protect against malware and phishing attacks. For more information on ClamXav, please see https://www.clamxav.com

Microsoft Office 2016 for Mac Released


office-macMicrosoft has released a new version of its Office Suite for Mac, Office 2016. The software only works on the Yosemite (10.10) operating system. If your computer is running Yosemite, please call the Help Desk to have IT install the updated software on your Mac. For more information on Office for Mac, please see  https://products.office.com/en-us/mac/latest-office-for-mac

Apple’s Mobile Operating System Upgrade


iosApple released a bug fix update v 9.0.2 for their latest mobile device operating system, iOS 9. The update fixes a number of issues that users had when installing the update. It is now okay to install this version on Lehman College iPhones and iPads. Make sure to connect your device to your computer, back up your data and upgrade through iTunes.

We do not recommend upgrading older  iPhone 4 and iPad 2 models as the update may slow down your device. If you need assistance with any of items in this newsletter, please contact the Help Desk at (718) 960-1111 or via email at help.desk@lehman.cuny.edu.

Apple’s New Operating System


MAC-OSThere are a number of best practices that are recommended before installing upgrades.  When upgrades from any software company are first released, we suggest that you do not immediately apply them on College devices. The first versions often have bugs that are typically corrected with subsequent releases. In addition, some College software may not be compatible with the updates. The Information Technology Division tests new operating systems with commonly used applications and will advise when it is OK to apply upgrades. It is also important to check if your specific hardware can effectively use the upgrade. Sometimes, the performance of devices that are considered suitable for an upgrade can be degraded if they do not have enough RAM memory or hard drive space.

The IT Division is testing Apple’s newest operating system (OS), known as El Capitan.  Please do not upgrade to this OS until testing is complete and we can assure compatibility with the various CUNY and Lehman systems. The applications used by Lehman College work with the Yosemite operating system.  If you have not yet upgraded your Apple computer, you may go ahead and do so.  If you have questions about the age of your computer as it relates to Yosemite, or if you need assistance, please contact the Lehman Help Desk at (718) 960-1111.