The 50th Anniversary of Lehman College Special Events


This occasion of Lehman’s 50th anniversary is being celebrated by year-long special events and activities. While units throughout the college are involved in this wonderful moment in our history, several IT units have contributed to this celebration in their own special way.  We would like to acknowledge three units that are providing support with impressive results: The Multimedia Center team (team leader Brendan McGibney), the Web team (team leader David Stevens), and Media Technology Services (team leader Migdio Dominguez). Thank you for your outstanding support and service!

IT Staff Insights


Our greatest natural resource is not the sum of our individual technical skills. It is the uniqueness of our talented staff. Here we present short stories about a few important people who strive to embody our motto to Deliver, Lead & Innovate.

Handal Abdelrahim, Media Technology Services

Handal is proud he is a Sagittarius. And with good reason, this sign has the definitive characteristic of always seeking to study and learn new things. Handal is naturally enthusiastic, optimistic and inquisitive. As a firm Bronx supporter, he loves the Yankees, teaching and creating videos. A digital film school graduate, Handal is always willing to help our faculty and staff, makingHandal a real asset to MTS. He is involved in the full spectrum of Media Technology Services activities and has a passion for creativity from:

* Assisting faculty with making films/documentaries including one related to men in prison.
* Assisting with the 200+ events handled by MTS annually.
* Providing customer service assistance at the MTS front desk.
* Assisting with smart classroom renovations and work requests.

One of Handal’s Experiment to Learn (E2L) projects is to build a smart classroom single-handedly and provide suggestions on how to improve classroom technology.

Magda Soto, MMC Facility Coordinator

The name Magda has several origins. One derivation of her name means praiseworthy – quite a fitting description for this competent, practical and high-achieving individual. A graduate of Lehman College in Journalism and Communications, I sat down with this dynamic, energetic and supportive personality to understand what makes Magda such an asset to the outstanding team at the Multimedia Center (MMC). Magda’s work responsibilities are as comprehensive as her bright smile and these include:

* Management of day to day operations for the Multimedia Center.
* Production, videography, photography & sound aspects.
* Creating and maintaining relevant calendars of events and classes for the MMC.
* Reserving MMC spaces and assisting with special events.

Elkin Urrea, Data & Web Applications Analyst

Elkin was born under the sign of Capricorn. These individuals have very high standards for achievement and are distinguished by their honesty, dedication and perseverance for excellence. And these traits are perfectly personified in Elkin. A Ph.D. gradute in Electrical Engineering from the CUNY Graduate Center, he worked and studied at the same time. Elkin is involved with designing, coding, testing, implementating and the maintaining of Lehman-produced applications.His accomlishments and interests are:

* One of the original initiators of the Bronx EdTech Conference at Hostos College.
* A frequent presenter at CUNY IT Conferences.
* Winner of 2016 and 2017 CUNY IT Awards for automation initiatives.
* A CUNY community leader and a maverick for new ideas.
* A top soccer player Wednesdays at the Old Gym Building.
* Writer and publisher of academic papers.

I asked him why not become a faculty member and he remarked, “my passion is for coding” and this translates itself in all the applications he produces – and our good fortune to have this talented staff member!

Sharanjit Sahi, Web Developer & Business Analyst

Sharanjit was born under the sign of Aries. The characterisitics of Aries are: strength, courage, determination, confidence, enthusiasm, optimism, honesty and an implacable passion for their work. Of course, these qualities are in abundance in Sharanjit. She carefully explained to me about what goes on behind the scenes of creating those beautiful yet functional web pages that the web team at Lehman are famous for producing. Our Lehman web pages represent an important way to communicate to our community and the world. She is very knowledgeable and excited about a new CMS (Content Management System) set to launch web development into the next generation of management and uniformity. The new CMS will make it easier for our customers to manage their web pages and content. Yet this is only possible because of the careful planning, preparation and execution of the web team. Sharanjit is also a buisness analyst, a central point of contact for our customers, listening to their needs, advising of the best solutions, preparing the suitable web design, making modifications and supporting the maintenance of sites.

Like many of her peers, Sharanjit is a full-time working mom, yet she finds time to stay fit. Her favorite exercises are the elliptical machine and the stairmaster.

Dr. Joseph Medved, Director IT Application Security

Joseph Medved has his Ph.D. in Computer Science from the Moscow Institute of Technology in Russia. He has worked for over twenty-eight years at Lehman College. His distinguished career began in 1969 right after he was born…not really…yet his youthful outlook and adaptability were evident during our afternoon conversation. As a leader he is always researching, thinking, planning and creating. What is he researching? Methods for increasing the awareness and understanding of application security among our customers. What is he thinking? About data governance, teaching others about the best practices involved in developing a governance framework, and about encryption, how to protect non-public information. What is he planning and preparing…like most of Lehman’s managers a lot of things at once. One of them is updating the cybersecurity site for Lehman College to include the most current events. And preparing to speadhead a campaign to both increase customer awareness and understanding of cybersecuirty. And what is he creating, a safer more secure IT experience for our customers.

Where are We Now

with Russell Taylor

The Greek philosopher, Socrates, differentiated himself from others by focusing on how people should behave. Russell Taylor is our IT sage though his interest is in how technology behaves and why. Recently, Russell was quietly involved in an IT Experiment to Learn (E2L) initiative regarding Bitlocker, an encryption tool for personal computers. Using the scientific method to conduct his experiment, the problem was defined as why Bitlocker encrypted newer 64 bit computers and, at times, faltered with older 32 bit machines. His quest for knowledge continued and the problem was solved by turning-on a chip nestled in the computer. The IT division thrives through continuous exploration, discovery and sharing of new findings.

Help Desk Part-Time Staff

The part-time staff of the Help Desk is an integral part of IT service delivery at Lehman College. These talented, trained Lehman students and graduates are described as the face of IT, interacting daily with our students, faculty and staff. Amicable, patient and professional summarizes their demeanor. Ever ready to assist, their duties include informing and solving everyday IT issues at the Computer Center and campus wide. In the picture, supervisor Maria Garcia second from left, is flanked by a small sample of the part-time Help Desk assistants.Frequently requested help from customers include:

* E-mail, how to access accounts & reset passwords
* Printing assistance
* How to use MS Office
* Where do I find this…on campus
* Assistance with setting-up Wi-Fi on devices
* CUNYfirst questions
* Basic help with Blackboard and just about any other IT question you could think of…

Diane Morgante added the front desk received a new card reader designed to scan digital student IDs on Lehman 360. Add this to the LehmanQ pilot being conducted with the Help Desk. So let’s review the equation: Great Staff + Digital IDs on Lehman 360 + LehmanQ = Faster & Better Service. This explains why there are so many smiles in the picture. IT is seeking to understand customer needs, expectations, and perspectives and we work to deliver effective solutions with a smile!

IT Matters – Spring 2017


Information Technology: Deliver, Lead, InnovateThe Information Technology Division continues its partnerships, campus-wide, to support students, faculty and staff. We have worked this semester to enhance technologies in our classrooms, offices and lecture halls, increase wireless coverage, promote the use of multimedia technologies, and provide technology support services and workshops.

Find the latest updates below and remember, you can access this newsletter, as well as Lehman’s academic calendar, course schedules, mobile library tools, and campus life information on Lehman Mobile Central, available at the App Store and on Google Play, where it has a 4.7 rating. And don’t forget, Lehman One Access facilitates reduced sign-on, streamlining the login process for Blackboard, CUNYfirst, Lehman Connect and other CUNY and Lehman systems.

Congratulations to all Lehman graduates! Remember, we will live stream Lehman’s 49th Commencement ceremony on June 1, 2017

IT Roadmap 2017/18


The IT Division publishes an annual Tech Roadmap to inform the Lehman community of key digital directions. The 2017/2018 roadmap starts with the premise that people, devices, things and services are becoming increasingly digital, connected, and intelligent – algorithms and machine learning are becoming part of the digital resources we use every day. Based on feedback and comments from Lehman students, faculty and staff, Lehman’s latest IT Roadmap is available on Lehman Connect. Five areas of focus include: 1) optimizing student success and engagement; 2) enhancing educational technologies; 3) modernizing Lehman’s core IT infrastructure; 4) increasing Lehman’s role as a digital innovator; and, 5) expanding digital change across the campus.

We look forward to continuing a campus-wide dialogue regarding technology’s role in support of teaching, learning and research, and how the smart use of technology can enhance the experience of our community.  The newsletter is organized around the five IT Roadmap themes.

Optimizing Student Success:

CUNY Virtual Applications


Students, faculty and staff can now remotely access a new CUNY-supported suite of mathematical and analytical applications from anywhere using the CUNY Virtual Desktop. Available applications include SPSS, SAS, Matlab, Mathematica and Maplesoft with additional software and services coming soon. After you install the virtual desktop, log-in using your CUNYfirst ID followed by @login.cuny.edu and your CUNYfirst password. Access to these tools is also available in the IT Center, the Library, and in labs.

Tech Fee Committee Update


The Student Technology Fee process for identifying and prioritizing Lehman’s proposals for 2017-2018 has concluded and recommendations will be reviewed and posted on the Lehman website. Several new and innovative projects were reviewed and the Committee received great feedback to enhance the process for next year. Special thanks to all who submitted a proposal and to our committee members, especially to student representatives, faculty members, and administrators.

Enhancing Educational Technologies:

Smart Classroom Upgrades


Information Technology continues its commitment to enhancing campus classrooms with technologies that support teaching and learning. Last semester, the Gillet 024 lecture hall had a tech upgrade to support the new, dynamic teaching approaches of our faculty.  Improvements included a laser projector, a new audio system, as well as wireless collaboration tools, among others. Several new multi-modal computer labs were launched this semester. They include Carman B38, 220, 242, 311 and 342. Carman 320 will be outfitted as a multi-modal classroom during the summer. These upgrades were the result of funding from an NSS grant, Lehman College Strategic Initiatives, and the Tech Fee process.  We appreciate the collaboration and support of faculty, the Campus Planning and Facilities, and Buildings and Grounds.

Modernizing Lehman’s Core IT infrastructure:

Expanded Virtual Desktop Infrastructure (VDI)


Virtual desktop infrastructure (VDI) uses a technology that hosts the computer desktop operating system on a centralized server. This results in a reliable and robust user experience that also improves manageability. The IT Division continues to expand Lehman’s virtual desktop capabilities with more than 600 virtual desktops in use across campus at the IT Center, the Library, campus labs and offices. Based on a positive student and faculty experience, we expect to expand the use of VDI over the next year.

Network Security and Wireless Upgrades


The IT Division continues to upgrade the wireless and network infrastructure across the campus to meet the growing use of mobile devices. In the Speech-Language-Hearing Sciences department, IT installed wireless access points in ten classrooms and replaced older access points throughout the building to improve network coverage, device density, and speed. In Carman Hall, high bandwidth network cabling and advanced wireless access points have been installed for the new multi-modal classrooms (see story above).  In addition, Shuster Hall has also seen wireless improvements.  Finally, with the support of CUNY CIS, IT has implemented next generation firewalls to increase protection from malware threats. The new firewalls support faster network connections that increase Lehman’s bandwidth to the CUNY network to 10 Gigabits per second.

Increasing Lehman’s Role as an Innovator:

VR/AR Training Academy


In January, Lehman announced the launch of a first-of-a-kind Virtual and Augmented Reality Training Academy and Development Lab for CUNY students and local residents. Under the leadership of the School of Continuing and Professional Studies, Lehman is partnering with EON Reality Inc. to offer students state-of-the-art experiential training and position them for career opportunities in the fast-growing VR/AR industry. Topics of study include animation, 3D graphics, web design and more. Classes in the non-credit program started on May 15.  See www.lehman.edu/vr for more information.

Enhanced College Directory


The IT Division is pleased to announce that an enhanced College Directory will be launched on the Lehman website in June.  Based on an IT Experiment to Learn (E2L) initiative and developed with community input, the enhanced directory will introduce smart capabilities for an improved experience and ease of use.  Key features will include:

  • A mobile responsive site that will be easy to use on your smartphone or tablet. Included are a call assistance icon and building locations using Google Maps.
  • Smart search suggestions are available as users type in the search bar. Spelling suggestions are available to assist when searching names.
  • Reverse lookup will allow you to search by extension, building or room number.



Got News?


The Web Services and Media Relations teams are delighted to announce the launch of the new Lehman News Center. Here you’ll find all the latest news for the Lehman community in a beautifully redesigned platform. Please send us your feedback about the enhanced News Center!

Microsoft 365 ProPlus for Faculty and Staff


Did you know that Microsoft Office 365 ProPlus is available at no cost for personal use by all active CUNY faculty and staff? Office 365 ProPlus includes Word, Excel, PowerPoint, Outlook, OneNote and more. Please note that OneDrive for Business (cloud-based storage) is not yet included. Each active employee of the University can install this suite of productivity software on up to 15 personal devices, including desktops, laptops, tablets and smart phones.  To get started, please visit the FAQ page.

Students – please note that downloads of the Microsoft 365 suite are available at no cost through a separate program. The suite includes OneDrive, which provides 1 TB of cloud storage. Information for students can be found on our FAQ page.

Ransomware and Phishing


A large coordinated global ransomware attack was launched in mid-May and impacted thousands of public and private sector organizations across 150 countries. Ransomware encrypts files and demands that users pay a ransom to receive a key that unlocks the files. Lehman uses a variety of tools to protect PCs connected to the campus network. However, no technology is foolproof, and members of the Lehman community are critical to preventing IT threats that could cause disruptions. Here are some recommended measures you can take:

  • * To ensure that your home computers and mobile devices are protected, keep operating systems and security software up-to-date. Windows users should regularly run the Windows Update service and anti-virus scans. Back-up your critical data on an encrypted external hard drive and then physically disconnect it from the PC, or use an encrypted back-up service.
  • * Never reply to emails that ask for personal information – these are likely to be fraudulent. Lehman will never ask you to submit personal information by email.
  • * Download software – especially free software – from sites you know and trust.
  • * Review email senders, links and attachments to assess their authenticity. If you receive a security warning, do not click the “enable macro” link.
  • * Choose complex but memorable passwords and keep them secure. Recommended methods to select passwords can be found on the Lehman Password Manager site.
  • * Take CUNY’s 30-minute online IT security awareness course at

Spring 2017 IT Staff Update


Information Technology: Deliver, Lead, InnovateAssistant Vice President Edi Ruiz has been accepted into the 2017 class of the Leading Change Institute (LCI). Sponsored by EDUCAUSE and the Council of Library and Information Resources (CLIR), LCI is a highly competitive program that brings together IT and library leaders from across the country to address the critical issues we face in higher education. Congratulations, Edi!

Please join us in welcoming Ms. Deira Pereyra as the new Director of IT Application Services. Deira, a graduate of Lehman College and Pace University (for her Master’s degree), began her career at the IBM Watson Research Center. Before joining Bronx Community College in 2010, Deira worked in a variety of application and web consulting roles. At BCC, she led a team of developers and data analysts that supported campus information services. At Lehman, Deira will support the day-to-day operations of the IT Application Services unit, and work to enhance the system development life cycle and project coordination. She will work with departments across campus to maximize successful collaborations and enhance student success. Deira joined us on Monday, May 8th. Welcome, Deira!

Congratulations to IT staff members Argelis Rosario, who will be graduating Lehman with a Master’s degree in Computer Science and Alexis Veras, who will be graduating Lehman with a Bachelor’s degree in Computer Science.

Kudos to IT staff members who recently received ITIL certification: Diane Morgante, Helton Harrison, Riffat Mitul, Maria Garcia, and Edwin Salazar.  ITIL refers to a widely-accepted set of IT practices used by organizations to manage consistent and reliable IT services. Congratulations also to Brian Ribeiro, who received his Certified Associate in Project Management (CAPM ) certification.

IT Matters: Fall 2016


Information Technology: Deliver, Lead, InnovateWe are pleased to update you on the activities of the Information Technology Division to support students, faculty and staff at Lehman. We have installed new wireless access points across campus, enhanced classroom and lecture hall technology, redesigned the homepage and lots more.

Find the latest updates below and remember, you can access this newsletter, as well as Lehman’s academic calendar, course schedules, mobile library tools, phone directories, campus life information, and more on Lehman Mobile Central, available at the App Store and on Google Play. And don’t forget—Lehman One Access facilitates reduced sign-on, streamlining the login process for Blackboard, CUNYfirst, Lehman Connect and other CUNY and Lehman systems. Please also be sure to review the latest Apple Slices newsletter.

Protect Yourself Against Cyber Crime


email-phishingRansomware is a new and highly successful information security threat. Learn more about ransomware in this useful newsletter. Check this poster for useful information on how to identify and stop phishing attacks. You can also find a growing list of security resources at the CUNY Information Security website.

Enhanced Computer Classrooms and Lecture Halls


classroomWe were excited to work with Facilities Planning and the School of Natural and Social Sciences to complete two new computer classrooms in Carman Hall. These newly designed spaces feature “line-of-sight” desks and virtual desktops. In addition, the Gillet 024 lecture hall has wonderful new audio and video systems, making it the most advanced space of its kind at Lehman. This marks a renewed commitment to enhancing campus classrooms with technology that supports students and faculty. Look for two more new computer classrooms in the spring 2017 semester.

CUNY Virtual Applications


virtual-applicationsStudents, faculty and staff can now remotely access a new CUNY-supported suite of mathematical and analytical applications from anywhere using the CUNY Virtual Desktop. Available applications  include SPSS, SAS, Matlab, Mathematica and Maplesoft with additional software and services coming soon. After you install the virtual desktop, log-in using your CUNYfirst ID followed by @login.cuny.edu and your CUNYfirst password.

Microsoft 365 ProPlus for Faculty and Staff


365We are pleased to inform you that Microsoft Office 365 ProPlus is now available at no cost for personal use by all active CUNY faculty and staff. Office 365 ProPlus includes Word, Excel, PowerPoint, Outlook, OneNote and more. Please note that OneDrive for Business is not yet included. Each active employee of the University can install this suite of productivity software on up to 15 personal devices, including desktops, laptops, tablets and smart phones. Apps on work devices are provided by IT. To get started, please visit the FAQ page.

Students – please note that downloads of the Microsoft 365 suite are at no cost through a separate program. The suite includes OneDrive, which provides 1 TB of cloud storage. Information for students can be found here.

New Lehman College Home Page


homepageWe appreciate the input and positive feedback from the College community regarding the redesigned Lehman home page. The new home page design features a less cluttered, more visually engaging approach, with new roll-over drop-down menus. IT is in the process of launching a new, streamlined web content management system and will provide workshops for departments as the new system comes on-line.