Welcome to the 2015 Fall Semester

Information Technology: Deliver, Lead, InnovateThe Information Technology Division has been hard at work and we have lots of exciting announcements and updates to share as we kick off the fall semester. Highlights include welcoming a new Assistant Vice President for Information Technology, a new mobile app and much more.

Introducing IT’s New Assistant Vice President

ruizPlease join us in welcoming Ediltrudys (Edi) Ruiz as Lehman’s new Assistant Vice President for Information Technology. Ms. Ruiz received her undergraduate and graduate degrees at CUNY and has worked at various CUNY colleges for more than 20 years, most recently as Chief Information Officer and AVP for Information Technology at Medgar Evers. At Lehman, Edi will support the day-to-day operations of the IT Division, enhance project coordination, and work across campus departments to maximize successful collaborations. She will bring an innovative, knowledgeable and well-rounded spirit of service to our campus, along with an in-depth understanding of CUNY and the students we serve. Ms. Ruiz started on September 21st.

Lehman Mobile Central

mobile-appThe Divisions of Student Affairs and Information Technology are pleased to announce the launch of Lehman’s mobile app, Lehman Mobile Central. This app is available as a free download at the App Store or on Google Play. Lehman Mobile Central will allow students to find their current course schedules, grades and academic standing. Users will also be able to access Lehman’s academic calendar, mobile library tools, phone directories, the campus map, Campus Life information and more. Please let students and visitors know about this new app and download it today! We look forward to your feedback and appreciate the input of Lehman’s student leaders in developing the app.

Wireless Upgrade in Carman and Gillet Hall

wireless-upgradeLehman’s wireless network just received a major infrastructure upgrade in Carman Hall and Gillet Hall due, in large part, to Tech Fee funding. As part of our roadmap to enhance the use of technology in teaching and learning, the IT Division has rolled out newer generation access points that support gigabit Wi-Fi. Students and faculty require faster and stable access to coursework, e-books, video and other digital tools that enrich the educational process. The enhanced network enables users to securely connect their wireless devices while allowing faculty to incorporate a wide range of educational technologies and enhanced collaboration tools into their classes. Every classroom in these two buildings now has a stronger Wi-Fi signal.

MTS Self Service Reservation System

mtsDo you need a video camera or computer cart for your class? We are thrilled to introduce the new Media Technology Services online reservation system. Find this tool through the Lehman One Access portal—simply log in to Lehman One Access and click on MTS Equipment Reservations to create, view or cancel equipment reservations. We’ll soon conduct brief workshops to introduce this new reservation system and help users navigate the process. We will also discuss how to use our Smartboard equipped, tech-enhanced classrooms. For more workshop information, please visit the ITR workshops website.

Lehman Stories

lehman-storiesStudents from across the campus have designed a new way to showcase Lehman’s amazing community. Lehman Stories is a multimedia compilation of stories, blogs and videos. These stories highlight students’ varied paths to success at Lehman College and how Lehman has had a positive impact on their lives. The pieces are informative and motivate viewers to visit the Lehman campus and explore programs and course offerings. In these stories, Lehman students are both highlighted and involved in the entire production process, from conception to final edits, creating inspiring hands-on training opportunities and internships. Look for Lehman Stories on our homepage and on social media soon.

Should I Upgrade My Operating System?

os-upgradeIt’s often best to wait for the early bugs to be addressed before upgrading to new operating systems such as the recent release of Microsoft Windows 10 or Apple’s iOS 9 (for mobile devices) and OS X ‘El Capitan’ for newer Mac desktops and laptops. Before you decide to upgrade, consider the following: Will my hardware support the new upgrade? Will my applications run? For college-owned devices, IT continuously evaluates upgrades, testing how they interact with CUNY and Lehman applications. We now have the green light to proceed with the latest version of the mobile upgrade iOS 9.0.2 and anticipate deploying Windows 10 and ‘El Capitan’ in 2016.

Fraudulent Emails/Malware

email-phishingWe encourage the Lehman community to remain vigilant regarding the receipt of malicious email. Do not share any personal information, including passwords, with individuals or websites. If you are unsure of the authenticity of a link, don’t click on it. If you have shared your password by accident, change it by using the Lehman Password Manager, (go to ‘Login’ at the top of the Lehman home page). Lehman will never send a link asking you submit personal information or to change your password. For more information and for a useful online IT security awareness course, see CUNY’s Information Security website.

Reminder: Lehman One Access

lehman-one-accessA reminder for Lehman students, faculty and staff—Lehman One Access is available. This useful tool is a “password wallet” that facilitates single sign-on. It streamlines the login process to Blackboard, CUNYfirst, Lehman Connect and much more. This resource can also be customized to include personal social media sites, email, news feeds, etc. Lehman One Access can be found at the top of the Lehman home page under “Login.”

Reminder: TrackIt Help Desk Tool and IT Service Catalog

helpdeskThe IT Division is committed to improving user satisfaction and ensuring rapid resolution to user requests. TrackIt, our self-service tool, allows users to submit an IT service request online, check the status of a previously submitted request and search a knowledge base for solutions to common issues. To access the IT Service Request portal, log in to Lehman Connect and click on IT Service Request. In addition, our IT catalog of services is available online in the Lehman Connect IT site. You’ll find detailed information on the extensive portfolio of services offered by Information Technology.